Privacy Policy

1. Information We Collect

When you register, stream content, or make purchases on CUTV, we collect information necessary to deliver and secure our video streaming services, including your name, email address, country code, playback telemetry, and encrypted billing tokens.

2. How We Use Your Data

• To deliver personalized video recommendations, watch progress, and queue synchronization across your devices.
• To verify geographic streaming rights and entitlement status.
• To process subscription payments and Mobile Money transactions securely without storing raw card numbers.
• To monitor Quality of Experience (QoE) and prevent broadcast piracy.

3. Kids & Family Protection

We enforce strict child safety rules. When using a Kids profile, no behavioral advertising tracking or cross-site profiling occurs. Parental PIN controls prevent children from leaving protected zones.

4. Your Rights (Access, Portability & Deletion)

You have full control over your personal data. You may request a complete export of your account records or request permanent deletion via our Privacy Center.